Under normal circumstances, your orders will be delivered within 3 days.
You will receive a WhatsApp message/ call from our team on the day of delivery.
In the event of delay beyond the above standard duration, our team will give you a call to inform you accordingly.

Our Delivery covers the majority of Klang Valley.

Please notify us immediately so we can assist you promptly.

WhatsApp: 012 791 6632
Facebook Page: https://www.facebook.com/jurustore
Email: [email protected]

Kindly provide the following information:
– Order Number
– Brief description of the problem faced
– Photo(s) of the affected item (if relevant)

We appreciate if you could notify us within 24 hours upon receiving damaged /incomplete/ incorrect items. We will assist you immediately.

No, we have yet to establish a system for self pick-ups.

We offer the following payment options:

• Online Banking
• E-wallet (Touch n’ Go, MCash, Boost, GrabPay, Maybank QR Pay)

At current stage, we do not accept credit/ debit cards and cash as payment.

We urge all customers to please inspect your orders upon delivery. We strive our best to deliver our items in the best possible condition. However, due to certain unpredictable events, we could mistakenly send out damaged/ broken/ expired goods. In this case, please flag out these instances to our team via WhatsApp, Facebook messages or E-mail.

WhatsApp: 012 791 6632
Facebook Page: https://www.facebook.com/jurustore
Email: [email protected]

Kindly provide the following information:
– Order Number
– Brief description of the problem faced
– Photo(s) of the affected item (if relevant)

Any refund (if applicable) will be made to the Buyer’s JuruStore account in the form of store credits or bank transfer to the Buyer’s bank account.

Please click here to track your order.

Please refer to our Privacy Policy for more information.